RETURNS AUTHORISATION FORM

1. General

We offer refunds if the goods are returned in their unopened state within 14 days of purchase for non faulty goods and faulty goods

We do not offer refunds after this period (unless pre-agreed), but offer an exchange service

2. Non faulty goods  / Change of mind

We gladly accept returns if t he goods can be resold as new! Distance Selling Regulations 2000 apply. Complete this form and return

With the goods to the address above. We will Not refund the P&P charge - please use the stamp provided.

Non UK returns postage is NOT refunded

Non Faulty goods must be returned within 14 days in their unopened/unused state

3. Faulty or defective items only

Please first contact us to determine the route of action. Due to the nature of electronic goods this can happen and we are sorry it happened to you!

Complete this form and return with the goods to the address below. If the goods are within the guarantee period we will replace. 

30 days default unless otherwise stated. If not mentioned then 30 days as default

e.g Griffin , Senhiesier, Sony  - all offer 1 year manufacturers guarantee on their products

We do not offer refunds

Posting and insuring the goods

UK base: We recommend you obtain a certificate of posting to ensure you are compensated for goods lost in the mail back to us below £20. WE recommend you pay the premium 'recorded delivery' charge (now 66p - June 2006), for goods in excess of this up to £30 and special delivery above this

We provide a self address stamped label to return low value goods back to use - the onus is on you to ensure we received them back.

We do not refund the postage, if you have received a wrong item or defective product:

CLICK HERE FOR A 1st CLASS (NON RECORDED) RETURN STAMP BACK TO US( PLEASE STICK ONTO YOUR ENVELOPE)

Rest of world: We will only pay the less of the UK airmail rate to your country or the standard air mail charge, and not the recorded / insured portion, it’s your obligation to insure it ifs its high value